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Frustration

It's been a while since my last post so I thought I'd give you an update about what's going on.

I'm currently experiencing issues with my online storage provider for my videos.  They're no longer automatically converting my new uploads to be available for streaming.  This has been going on for close to two months and I've been in regular contact with their tech support about it.

Apparently it's due to a product update bug they're working on but there's no target date for having it fixed.  They were able to manually convert my last video and I'd thought that the problem was fixed. However I just found out that the problem is still there when I uploaded one recently.

I have a video ready to go and I'm hoping that their tech support can convert it the same way they did with my last one, but no word back yet.  If it comes down to it, I can still post the video to be available for download (no streaming), but I'd prefer to not have to force people to have to download the entire file.

I'll keep you posted as things progress.  Sorry for the delay, but understand that I'm doing all I can on this. It's incredibly frustrating on this end.

Truly,
Wren

LilacWren

TG enthusiast; Video revisionist; TG fantasy writer.

13 comments:

  1. its all good hun, most of us can hold out till fixed. thanks for the update. hugs, Sedra. oh, and happy 4th. :)

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    1. Thanks, Sedra. I appreciate the understanding. I've actually submitted an escalation request with my provider this morning, which is what temporarily fixed the problem the last time. Hopefully soon, this won't be an issue.

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  2. post it...I think your largest video ever is less then 300mb , downloading shouldnt be an isssue for anyone

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  3. yeah i download them all anyway i have your complete collection so far (a big appreciate by the way)

    nightmareman81

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    1. I'm going to give it another day or two. They were able to come through fairly quickly last time, so hopefully that'll be the case this time around. If not, I'll likely still post the video soon.

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  4. ???what does one have to do with the other, post the video for download

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  5. Thank you for the update :) I check your site every day so I'm glad there's something to look forward to!

    Love,
    Lexi

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    1. Thanks, Lexi. Yes, I hate to leave people hanging.

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  6. yet you have the vid...could post it but.....haha Just kidding!! looking forward to it!! Your the best Wren!!!

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    1. Yes, I see the irony in that. :) Just meant that I wanted to put out an update regarding what was going on rather than put out nothing and have everyone wondering.

      I still like to release my videos the way I want to release them. Feels cheap and half-baked to me if they're not available for streaming. Regardless of whether it's fixed or not though, I'll likely post it in the next couple of days.

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  7. I'm sorry, I'm sure it's somewhere but I can't figure out how to view your previous videos before they were placed within the story link itself. Is there a place where you explain how to view them?

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    1. Actually in my earlier posts, I didn't embed the video in post itself since I didn't have streaming capability at the time. However if you click on the download link in the body of the post, it will take you to a separate page where you can watch the streaming video or download the video file if you choose.

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